The idea that a highly engaged workforce is important for the health of a business is not new. It’s a highly researched area, and the research points to a consistent finding: employee engagement is good for everyone. Organizations experiencing staggering growth and change. Organizations embracing new cultural norms. Organizations launching blockbuster products.
For employers, it’s linked to outcomes like innovation, financial performance, growth, knowledge sharing, lower turnover, higher loyalty and even workplace safety. For employees, it’s good for overall job satisfaction, career progression and overall well-being. And customers have a better experience and walk away with more favorable brand impressions when they’re interacting with a person who’s engaged in their work. When done right, employee engagement can be a real differentiator.